LUMA Hotel Times Square is Temporarily Closed

Due to COVID-19's impact on travel demand in New York City, we have made the agonizing decision to temporarily close our hotel. We feel this is in the best interest of our incredible talent, our guests and our community.

Since we first opened our doors three years ago, we have been welcoming guests to New York City with our genuine and unparalleled service. Our hearts go out to everyone who is navigating these unprecedented times, globally. Please check back for updates, and for additional information, please contact

Please stay home, take care of yourselves and your families. We will reopen as soon as it is safe to do so – and we can’t wait to welcome you back!

On behalf of the LUMA team,
Kate Martin
General Manager

Broadway Concierge

Enjoy NYC with a customized Broadway theater experience!

Are you a Broadway theater lover, but feeling a little intimidated? So many shows, so little time! 

NYC Broadway Week: January 21 - February 9,2020

Stay during NYC Broadway Week, from January 21 - February 9 and purchase your 2-for-1 tickets to your favorite Broadway Shows. Tickets are sold separately and not included in the Broadway Concierge Package.

Learn more about NYC Broadway Week and purchasing tickets here.

LUMA Hotel, with its prime location in the heart of the Theater District, is making it easy for guests to plan the ultimate Broadway lovers stay!  We've partnered with Laura Heywood, aka @BroadwayGirlNYC, a local theater expert, who will be providing custom tips and recommendations, insider knowledge and guidance to build the perfect theater-centric NYC trip!  

Broadway Concierge Package Includes:

  • 30 minute pre-arrival phone consultation with LUMA's own Broadway Concierge Laura Heywood
  • Exclusive amenity of gourmet chocolate truffles & prosecco, delivered by Alina upon arrival
  • Surprise, customized Broadway-themed gift provided by Laura (based on the show selected and availability)
  • $50 daily Food & Beverage credit. Use as you please at Jose Garces' Ortzi Restaurant, Bar & Lounge - such as a pre- or post- theater meal!

Broadway Concierge questions? Contact us any time!

Terms & Conditions

  • Full Prepayment required / Non-cancellable / Non-changeable
  • In order to best accommodate Broadway show preferences, please reserve this package a minimum of 2 weeks in advance of arrival. Tickets are sold separately and are not included with the hotel promotion.
  • Food & Beverage Credit is non-transferable, and cannot be exchanged for cash value. Gratuity is excluded. Guest is responsible for any amount that exceeds $50 credit per day.

Reserve Now Back to Offers