LUMA Hotel is Temporarily Closed, Reopening soon!

We can't wait to reopen LUMA’s doors! We have been temporarily closed due to COVID-19's impact on travel, but we are actively gearing up for our reopening, soon! We are so excited to welcome guests again, while maintaining a safe and healthy environment for the LUMA team & our visitors.

Since our very first day, we have welcomed guests to New York City with genuine & unparalleled service. Our hearts go out to everyone who has suffered during this unprecedented time, globally. As the world (and specifically NYC) continues to reopen, we will update our status. Please check back for updates, and for additional information, please contact

Please continue to take care of yourselves and your families. We can’t wait to welcome you back!

On behalf of the LUMA team,
Kate Martin
General Manager

Meet Alina

NYC's first hotel robot butler!

LUMA Hotel will enhance your experience through the latest robot technology!

Nicknamed Alina, the ancient Greek word for “light,” our robot uses advanced technology to fulfill and deliver guest requests directly to your guestroom.

Don't be startled when you encounter Alina, she's shy, yet friendly!  Be sure to share your Alina photos using hashtag #AlinaMoments and follow Alina on Instagram!

At LUMA, we aim to use technological innovations wherever possible to help increase productivity for both our staff and guests. Read more about LUMA and Alina in Hotel Management Magazine or see her in action on CBS!