LUMA Hotel Times Square is Temporarily Closed

Due to COVID-19's impact on travel demand in New York City, we have made the agonizing decision to temporarily close our hotel. We feel this is in the best interest of our incredible talent, our guests and our community.

Since we first opened our doors three years ago, we have been welcoming guests to New York City with our genuine and unparalleled service. Our hearts go out to everyone who is navigating these unprecedented times, globally. Please check back for updates, and for additional information, please contact

Please stay home, take care of yourselves and your families. We will reopen as soon as it is safe to do so – and we can’t wait to welcome you back!

On behalf of the LUMA team,
Kate Martin
General Manager

Luma Hotel FAQs

Everything You Need To Know.

If you have questions about our New York City hotel, please view our Frequently Asked Questions below to find the information you are looking for. Have a different question? Please contact us directly and we will provide you the information you need.  For reservations please click here.

For Covid-19 specific information, please click here.