LUMA Hotel Times Square is Temporarily Closed

Due to COVID-19's impact on travel demand in New York City, we have made the agonizing decision to temporarily close our hotel. We feel this is in the best interest of our incredible talent, our guests and our community.

Since we first opened our doors three years ago, we have been welcoming guests to New York City with our genuine and unparalleled service. Our hearts go out to everyone who is navigating these unprecedented times, globally. Please check back for updates, and for additional information, please contact

Please stay home, take care of yourselves and your families. We will reopen as soon as it is safe to do so – and we can’t wait to welcome you back!

On behalf of the LUMA team,
Kate Martin
General Manager
Family Fun

Fun Family Adventure in the Big Apple!

Sweet Escape to the Big Apple

Treat your family to a Big Apple adventure! Spend some quality time and experience all the city has to offer – no matter what your interest, New York City is sure to have something to pique their interest!

After check-in, Alina, our robot butler, will deliver a special selection of fun items to help spend your during the visit. You can expect:

  • One of Alina's favorite games, which will keep your little one(s) entertained in your room during down-time from exploring the city.
  • A take-home memento of Alina for you to remember your time with LUMA.
  • Tickets to ride the world famous 'Le Carrousel' at neighboring Bryant Park!
  • LUMA's list of fun activities and attractions that suit kids of all ages!

AND start each day off right with the most important meal of the day. For every adult breakfast purchased, one child eats for FREE at Ortzi Restaurant!


Terms & Conditions:

*One free child's breakfast when one adult breakfast is purchased. Max of 2 complimentary children’s breakfasts per table. Additional children’s breakfasts per menu pricing.

*Reservations must be canceled/modified no later than 48 hours prior to 3 pm local arrival time to avoid a cancellation fee of 1-night charge. A credit card is required to guarantee this reservation.